Shipping policy
Thank you for choosing The Crafted Homestead! We strive to provide you with a seamless and delightful shopping experience. Below is our shipping policy to help you understand how and when you can expect your items.
Processing Time
Each item is crafted with care and attention, with most being made to order. Please allow 5-7 business days for us to process your order before it is shipped. Personalized or custom orders may take longer; estimated times can be provided during the ordering process.
Shipping Methods and Delivery Times
- Economy Shipping: We offer economy shipping through reliable carriers. Delivery typically takes 5-8 business days after the order has been processed.
- Standard Shipping: Delivery typically takes 3-4 business days after the order has been processed.
- International Shipping: Currently, we ship only within the United States. We hope to expand to international shipping in the future.
Please note that these shipping times are just an estimate based off of USPS shipping times. Times and options may vary based on carrier and shipping destination. More accurate estimations will be displayed and available to choose from at check out.
Shipping Rates
Shipping rates vary by carrier, package weight, and shipping destination. Those rates and options will be displayed and available to choose from at check out.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status and estimated delivery date of your package.
Packaging
We take great care in packaging your items to ensure they arrive in perfect condition. If you have any specific packaging requests or require gift wrapping, please let us know when placing your order.
Lost or Damaged Packages
Once a package leaves our hands, responsibility falls on that of the shipping carrier. However, if your package is lost or arrives damaged, please contact us immediately here, or at thecraftedhomestead@gmail.com. We will work with you to resolve the issue as quickly as possible. Please retain all packaging materials and damaged items for return or insurance purposes.
Returns and Exchanges
For information on returns and exchanges, please refer to our Refund & Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact us here, at thecraftedhomestead@gmail.com or (570) 503-6610.
Thank you for shopping with The Crafted Homestead! We appreciate your support and are committed to ensuring your satisfaction with every purchase.
Warm regards,
The Crafted Homestead Team